Avanan Service Disruption: Email Delays

Incident Report for Avanan

Resolved

This incident has been resolved.

Posted Feb 03, 2022 - 19:38 UTC

Monitoring

The issue started at 1:09PM EST and was fully resolved by 2:11PM EST

A fix has been implemented and we are monitoring the results.
All email scanning is fully operational and customers should no longer experience any delays in email delivery.

Posted Feb 03, 2022 - 19:26 UTC

Investigating

We are currently experiencing a service disruption. Some customers may experience email delays and some emails may be delivered without security tool scanning.

Our team is investigating the nature of the issue, we will report when we identify the cause.

Posted Feb 03, 2022 - 18:56 UTC

This incident affected: Email Security - Inline Protection.